FAQ
All pieces are handmade! Some by (me) Gianna! And some by other hands!! As the business has grown we have had to outsource to more people in more places! Some internationally (china, Vietnam and South America) and some right here in our own backyard!
All stretch pieces are sewn in house by my local squad and most cotton pieces are outsourced to our not so local squad. All pieces are handmade!
what is the average turn around time?
ALL PREORDERS HAVE 10 TO 12 BUSINESS SHIPPING DAYS AFTER THE TAT OF 14 to 15 WEEKS. (Not including holidays)
All RTS has a turn around of 10-12 business days. (M-F) that is the time it takes us to process it before it leaves our offices.
Please do not place orders without adding that to your date clearance!!!!!!!!!
ALL preorder TATS start when preorder closes around a week from opening date.
Preorders: turn around is listed at the time of order in the description bar as well as in the checkout when you are putting in your payment. Please take note of the turn around at checkout of your particular preorder. we run one once a month.
tracking numbers are sent out once the label is printed. I print labels ahead of time in order to stay organized when sewing.
our turn around time is working days (M-F)
All sales are final (we do not change, edit, adjust or cancel after a preorder has been placed)
Due to these being handmade for each individual order we do not accept returns or exchanges.
We do not offer cash refunds. All refunds will be done in shop credit or item exchange if available.
All pieces are thoroughly checked over before shipping. Therefore cuts made in fabric once the item is delivered to you it is out of our hands. We suggest not opening packages in the middle with scissors and to be extra careful when using a knife. We also suggest not allowing children with dirty hands to open packages as well as not opening items on top of dirty surfaces. A majority of our prints have a white background and can pick up a stain easily.
Ink marks smaller than the size of a nickel are not considered flawed. These can happen during the printing phase as this fabric is small batch printed.
SIZING GUIDE
Stretch fabric two pieces
12/18
18/24
2/3
3/4
4/5
5/6
6/7
7/8
9/10
11/12
13/14
swim
12/18
18/24
2/3
3/4
4/5
5/6
6/7
7/8
8/9 (will be listed as 9/10 as it is the same fit as 9/10)
10/12
14/16 (swim will be both 13/14 and 14/16 based on measurements)